Newsroom

Workforce Development Industry Veteran, Chad Carter, Joins Geographic Solutions as Senior Client Services Executive

Tue, 14 Oct 2025 13:12:00 GMT

Geographic Solutions is thrilled to welcome Chad Carter as the company’s new Senior Client Services Executive.

In his new role, Carter will focus on building and strengthening relationships with clients and stakeholders, as well as providing valuable training and learning opportunities for both internal teams and external audiences. He will also serve as a key resource for business development, conduct on-site client visits to gather direct feedback, as well as attend industry and government events.

"Chad’s extensive experience and knowledge of the workforce development industry and public sector make him an invaluable addition to our team and, more importantly, for our clients”, said Deane Toler, Director of Sales & Marketing at Geographic Solutions. “His unique understanding of the needs of job seekers, employers, and government programs will be crucial -- ensuring we not only provide cutting-edge software, but that we listen carefully to the needs of government agencies and our users.”

Carter joins Geographic Solutions following 11 years as the Director of Workforce Programs and Systems for the Indiana Department of Workforce Development. In his previous role, he managed teams dedicated to strengthening connections between job seekers and employers through innovative programs and system implementations. Chad earned a BA in Organizational Communication from the State University of New York - Regents. Prior to his time in the public sector, he primarily worked in Human Resources and Talent Acquisition within the defense and aerospace industries.

Geographic Solutions Launches VOS Sapphire AI+: The Next Level of Workforce Development Innovation

Thu, 02 Oct 2025 17:20:00 GMT

We are excited to introduce VOS Sapphire AI+, the next version of its award-winning VOS Sapphire AI^® platform, which boasts a heightened user experience and more integrated AI-driven tools to enhance employment service delivery. VOS Sapphire AI+ introduces several new enhancements, including a redesigned interface and streamlined navigation for job seekers, employers, agency staff, and administrators.

Building upon the success of the VOS Sapphire AI platform, the new version features a refreshed dashboard that displays key activities and related links through dashboard widgets. The latest dashboard design now offers clearer insights and client-themed customization options.

Across the system, improved notification and navigation bars streamline access to essential features, enhancing usability and accessibility. VOS Sapphire AI+ also introduces breadcrumb navigation, which provides a clear and simple trail throughout the system, helping users stay organized and easily return to previous sections or pages.

"The development of VOS Sapphire AI+ was driven by feedback from our clients and users," said Paul Toomey, CEO of Geographic Solutions. "We carefully redesigned the platform to be more modern, intuitive, and accessible, aiming to improve the user experience. VOS Sapphire AI+ leverages the latest advancements in AI and user interface design to streamline service delivery and provide job seekers and employers with powerful tools to assist them in today's job market."

In addition to several design enhancements, staff can use AI Assist to improve service delivery and reporting by using natural language to pull reports and analyze key trends, ultimately saving time and simplifying the data retrieval process.

Job seekers can use AI Assist tools to support their job search efforts, including the new ability to describe their desired job rather than using a keyword to display relevant matches. VOS Sapphire AI+ also offers enhanced job cards with functionality that promotes user engagement, including card shuffle animation and a customizable layout.

For employers, VOS Sapphire AI+ offers a simplified job order creation process with a step-by-step guide that helps them quickly post jobs and make them visible to potential candidates. New candidate match cards are also available to assist employers with analyzing summary information about job seekers who are a good fit for a posted job. Additionally, employers can now use AI Assist to describe their ideal candidate in a single input field to access relevant matches, making it easier to pinpoint suitable job seekers.

The release of VOS Sapphire AI+ reflects Geographic Solutions' commitment to continuous evolution, providing its users with cutting-edge tools that leverage modern technology, improve service delivery, and drive better employment outcomes for all users.

Geographic Solutions Achieves StateRAMP Authorization

Fri, 24 Jan 2025 17:50:11 GMT

We are thrilled to announce that our Virtual OneStop® (VOS Sapphire®) software suite has achieved StateRAMP Authorization, reaffirming our commitment to data security and compliance.

StateRAMP, a nationally recognized risk authorization management program, provides a standardized approach to assessing cloud products. Achieving StateRAMP Authorization through this third-party assessment and review demonstrates our dedication to meeting the highest security and compliance standards. This achievement also reflects the company’s commitment to delivering a secure and reliable solution that government agencies and organizations can confidently rely on to safeguard their data and operations.

"Achieving StateRAMP Authorization for the VOS Sapphire® software suite represents a significant milestone for Geographic Solutions and is a testament to the dedication and expertise of our team in building a secure and compliant platform for government agencies,” said Felipe Medina, Chief Information Security Officer at Geographic Solutions. “This accomplishment provides agencies with the assurance they need to manage sensitive data and improve efficiency across their operations. We are proud to offer a solution that helps combat fraud, verifies identities, enhances service delivery, and helps individuals find quality employment.”

For 27 years, Virtual OneStop® has continuously set the standard as a cost-effective, secure, rapidly deployable, and future-proof web-based solution in the workforce industry. The software suite is the only fully integrated workforce system in the country that provides universal employment solutions for job seekers, employers, service providers, and state and local agency staff. The web-based solution has been designed specifically to meet the diverse needs of American Job Centers, economic development agencies, unemployment insurance entities, correctional and educational institutions.

Virtual OneStop® effectively manages all federally funded partner programs under the Workforce Innovation and Opportunity Act, labor exchange, case management, job aggregation, labor market information, service and fund tracking, human services, federal reporting, and unemployment insurance benefits. Flagship products/modules within the Virtual OneStop® software suite include VOS Sapphire®, Virtual LMI®, Virtual OneStop Reentry Employment Opportunities (VOS REO) ®, America’s Labor Market Analyzer (ALMA)®, America’s Virtual OneStop®, Virtual Career Center®, Reemployment Exchange (REX)®, and the Geographic Solutions Unemployment System (GUS)®.

For more information about the VOS Sapphire® software suite and our StateRAMP Authorization, please visit the StateRAMP website here. You can also read the complete press release here - which has been syndicated to Yahoo Finance, Benzinga, Morningstar, StreetInsider, and 555 additional publications.

Geographic Solutions Announces New Partnership with Ohio Department of Job and Family Services

Thu, 02 Jan 2025 21:33:27 GMT

Geographic Solutions has partnered with the Ohio Department of Job and Family Services to modernize the state’s unemployment benefits and appeals system. The new platform will be powered by the Geographic Solutions Unemployment System (GUS) and will offer enhanced features and efficiencies that will benefit Ohioans.

The new system will bring several improvements, including:

Benefits and appeals functionality in one system and efficient connections to other federal, state, and agency applications.
Simplified self-service options for claims and appeals that are continuously improved based on real user experiences in Ohio and other states.
Improved employee experience for greater efficiency and improved ability to serve customers, including the ability to access claimant and employer information and documents without having to utilize other applications.
Cloud-based technology that improves security and makes it easier to scale up or down to meet claims volume.
Improved security and fraud tools, data analytics, and reporting for fraud prevention, operations management, and regulatory reporting.
Plainly written user instructions and on-screen prompts and help.

The new system is expected to be operational by late 2026. Follow the link here to learn more.

Geographic Solutions Partners with Temple Economic Development Corporation to Launch New Employment Portal

Mon, 04 Nov 2024 20:33:00 GMT

Geographic Solutions has recently partnered with Temple Economic Development Corporation (Temple EDC) to launch Employ Central Texas, a new employment portal to connect job seekers and employers across Bell, Coryell, and Lampasas counties.

Employ Central Texas represents a significant step forward in strengthening the regional workforce system. Powered by Geographic Solutions’ VOS Sapphire software, the portal seamlessly integrates the functionality of the state’s existing employment system, WorkInTexas, to provide a secure, user-friendly platform to empower job seekers and employers.

“We are honored to partner with Temple EDC to help job seekers and employers across the Central Texas Region to find quality employment and candidates,” said Paul Toomey, President and Founder of Geographic Solutions. “We’re confident the Employ Central Texas Portal will make a positive impact on the regional economy and help create a healthier workforce.”

The portal offers job seekers a comprehensive suite of tools and resources to navigate the job market efficiently and effectively. Users will have access to search through thousands of jobs both locally and across the state, ensuring a diverse range of opportunities. The platform goes beyond listing jobs, it provides access to valuable resources such as training programs and career advancement guidance, enabling individuals to enhance their skills and value in the labor market.