Insights and Perspectives

Answers To Frequently Asked Questions Regarding Unemployment and PUA Claims

Wed, 15 Jul 2020 17:57:00 GMT

Find answers to common questions about unemployment claims and PUA claims through a Virtual OneStop portal.

If you have filed a claim for unemployment benefits or pandemic unemployment assistance, there are many self-service actions you can manage within your account. Read below for answers to some of the most commonly asked questions regarding claims through our systems.

How do I check the status of my claim?
Log into your account on your state’s website. From there, you can check your Message Center where you can receive messages directly regarding your claim. You may also see a widget on your Dashboard that will contain a link to your claim status. It is highly recommended that you frequently check your Message Center and Dashboard for information.

How do I update my claim?
You can make many edits to your account in self-service mode. Navigate to Services for Individuals > Unemployment Services > General Information. From here you can update and edit many items including your bank account information. If you cannot locate information that requires updating, please reach out to your workforce/unemployment agency via the contact information found on the website.

How do I receive a claim ID, and how long will it take after my initial claim is filed?
You will be assigned a claim ID immediately upon completion of registration. Check your Message Center or claim review information, which is also issued upon completion of registration.

How do I cancel my claim?
Navigate to Services for Individuals > Unemployment Services. There you will find a link to cancel or withdraw your claim.

How do I back date my claim?
This action requires the assistance of staff at your state’s workforce/unemployment agency.

How do I resubscribe to email or text notifications?
Navigate to Services for Individuals > Unemployment Services > General Information. Change your email/text preference and click Save at bottom of page.

I am encountering trouble when trying to file my claim. I am either receiving a “session timed out” message or an Error ID/Log ID.
These errors need to be reported. Please contact your state’s workforce/unemployment agency with this information.

I can’t remember my username and/or password, or the system is asking me for a PIN I never received and/or security questions I never selected.
There is a link to retrieve a username and reset a forgotten password. If that process is not successful for you, please contact your state’s workforce/unemployment agency for further assistance. If you do not have the correct PIN or have encountered an issue with security questions, please contact your state’s workforce/unemployment agency for further assistance.

Geographic Solutions Named Finalists for Technology Project of the Year By Tampa Bay Tech

Tue, 16 Oct 2018 12:25:00 GMT

Geographic Solutions was recently named a finalist for Technology Project of the Year in Tampa Bay Tech's annual awards ceremony, slated for November 9, 2018.

In September 2017, Hurricane Irma struck the state of Florida, causing billions of dollars in damage. The storm caused many employers to close temporarily, and, in some cases, permanently.

In response to statewide impact, Geographic Solutions collaborated with the Florida Department of Economic Opportunity to launch the Disaster Recovery Jobs Portal. The website was designed to help residents find employment, with a large number of employers using the site to post relief aid jobs.

Visit the Disaster Recovery Jobs Portal to find and post relief aid positions.

The Hurricane Irma Recovery Jobs Portal: Facilitating Clean Up and Relief Efforts

Sun, 01 Oct 2017 17:22:00 GMT

Hurricane Irma Recovery Jobs Portal: Helping Floridians Rebuild

In September, Florida took an extremely hard hit from Hurricane Irma, sustaining considerable damage from Key West to Jacksonville.

In an effort to help with the rebuilding process, Geographic Solutions partnered with the Florida Department of Economic Opportunity to develop and launch the Hurricane Irma Recovery Jobs Portal. The portal provides direct links to recovery and cleanup jobs across the state.

Florida's Governor, Rick Scott, weighed in through a press release, citing the portal's ease of use and encouraging families and business owners to take advantage of the relief website.

The portal also gives visitors access to résumé creation tools, Disaster Unemployment Assistance applications, and education and training resources.