Newsroom

We’re Live! Second Quarter System Launch Roundup

Tue, 12 Aug 2025 17:54:00 GMT

We're already making significant strides with system deployments this year. So far, in the second quarter of 2025, our teams have successfully launched eight new client systems, portals, and modules across various states, territories, cities, and educational institutions.

These systems include:

👩‍💻 Texas’s Integration of AI Assist into WorkInTexas – April 2025
👩‍🔧 Indiana Registered Apprenticeship Module – April 2025
👩‍👧 Texas Non-Custodial Parent Module – May 2025
🚪 Virginia Workforce Connection’s VOSGreeter Module – May 2025
🏫 Virginia Workforce Connection’s Registered Apprenticeship Module – May 2025
💵 Iowa’s IOWAWORKS Unemployment Insurance Module – June 2025
⚖ Louisiana’s RETURN Portal – June 2025
💳 Indiana’s Work Opportunity Tax Credit Module – July 2025

These innovative solutions are designed to modernize dated systems, enhance user experience, improve operational efficiency, meet the evolving needs of our clients, and provide new opportunities to individuals in need.

Stay tuned for more updates on these and other systems as we continue to innovate and grow.

Geographic Solutions’ New Unemployment System for Iowa Highlighted in News Article

Thu, 29 May 2025 14:47:00 GMT

A recent article from the Des Moines Business Record spotlights the upcoming launch of Iowa’s unemployment system, which Geographic Solutions developed in partnership with Iowa Workforce Development.

The article highlights Geographic Solutions’ involvement in helping the State of Iowa modernize its decades-old unemployment system. It also details the system’s benefits and how it will enhance the experience for individuals and employers.

Follow the link here to read the full story!

Geographic Solutions' New Partnership with Ohio Featured in Multiple Publications

Fri, 17 Jan 2025 17:15:53 GMT

Geographic Solutions' recently announced partnership with the Ohio Department of Job and Family Services was featured in Government Technology, Cleveland.com, and MSN. The articles highlight how this collaboration aims to modernize the state's aging unemployment benefits and appeals system with the help of Geographic Solutions Unemployment System (GUS).

The partnership was also featured in a broadcast segment on Spectrum News 1 Ohio, which showcased the new enhancements and features of the system that will benefit Ohio residents in the near future.

Check out the links above to learn more!

Geographic Solutions Announces New Partnership with Ohio Department of Job and Family Services

Thu, 02 Jan 2025 21:33:27 GMT

Geographic Solutions has partnered with the Ohio Department of Job and Family Services to modernize the state’s unemployment benefits and appeals system. The new platform will be powered by the Geographic Solutions Unemployment System (GUS) and will offer enhanced features and efficiencies that will benefit Ohioans.

The new system will bring several improvements, including:

Benefits and appeals functionality in one system and efficient connections to other federal, state, and agency applications.
Simplified self-service options for claims and appeals that are continuously improved based on real user experiences in Ohio and other states.
Improved employee experience for greater efficiency and improved ability to serve customers, including the ability to access claimant and employer information and documents without having to utilize other applications.
Cloud-based technology that improves security and makes it easier to scale up or down to meet claims volume.
Improved security and fraud tools, data analytics, and reporting for fraud prevention, operations management, and regulatory reporting.
Plainly written user instructions and on-screen prompts and help.

The new system is expected to be operational by late 2026. Follow the link here to learn more.

Geographic Solutions’ New Unemployment Portal for Puerto Rico Highlighted in News Article

Mon, 16 Sep 2024 13:12:00 GMT

We are thrilled to share that the online publication, News is my Business, recently published a story profiling the upcoming launch of Puerto Rico’s new unemployment system, which is in development by Geographic Solutions. The article highlights how the Unemployment Online and Automated Procedures Portal will streamline unemployment claims, employer services, and fraud prevention.

Click here to read the full article.

District of Columbia Upgrades Its Unemployment Insurance Benefits System

Fri, 09 Feb 2024 19:54:50 GMT

The District of Columbia Department of Employment Services (DOES), in partnership with Geographic Solutions, recently upgraded its unemployment insurance (UI) benefits system. With this upgrade comes an increase in secure transactions. The system now requires claimants to verify through ID.me, which simplifies and secures the UI claims application process and delivers payments faster.

Read more by visiting BiometricUpdate.com

Geographic Solutions Named a Finalist for Tampa Bay Tech’s Project of the Year Award

Wed, 16 Nov 2022 19:02:00 GMT

PALM HARBOR, FL – (November 16, 2022) – Geographic Solutions, the nation’s leading provider of software solutions for workforce development, unemployment insurance, corrections, education, human services, and labor market information, is proud to announce they have been named a finalist for ’Tech Project of the Year’ for the 19th Annual Tampa Bay Tech Awards.

The nonprofit technology council named 15 finalists in six different award categories, spotlighting local emerging tech leaders and companies who are creating impact and driving change.

Geographic Solutions was named a finalist for one of their most recent and largest projects to date. In December 2021, the company partnered with the Nebraska Department of Labor to launch unemployment tax functionality within the state’s existing NEworks (neworks.nebraska.gov) system. The newly upgraded NEworks system now includes functionality for labor exchange, labor market information, unemployment benefits, appeals, and tax in one complete solution – solidifying the system as the first and only system of its kind in the country.

“It is truly an honor to be recognized by the Tampa Bay tech community for this project, which could not have been possible without hard work and dedication from our employees,” said Paul Toomey, president and founder of Geographic Solutions. “Through our incredible partnership with the Nebraska Department of Labor, employers and job seekers statewide can truly experience the power of one, comprehensive system.”

The Tampa Bay Tech Awards ceremony will be held at Armature Works in Tampa on November 18, 2022, from 6 p.m. to 11 p.m.

Pennsylvania Department Of Labor & Industry Modernizes Their Unemployment Compensation System

Fri, 18 Jun 2021 15:06:00 GMT

HARRISBURG, PA/PALM HARBOR, FL – (June 18, 2021) Geographic Solutions, in partnership with the Commonwealth of Pennsylvania, is proud to announce a new, web-based unemployment compensation system known simply as the Pennsylvania Unemployment Compensation System (benefits.uc.pa.gov). This project was a significant undertaking which sought to modernize Pennsylvania’s 40-year-old mainframe system. The new site, which is the country’s second largest modernized UI system, was launched for public use on June 8, 2021.

"Pennsylvania's Unemployment Compensation system took a giant leap forward, not just in terms of technology, but in the quality of service we are able to provide," said PA Department of Labor & Industry (L&I;) Acting Secretary Jennifer Berrier.

Participation in the new Pennsylvania Unemployment Compensation (UC) system was quickly realized. During the first day the system was available for public use, more than 75,000 individuals successfully filed more than 141,000 claim weeks totaling over $59 million in benefits according to L&I.; Further highlighting the site’s public acceptance, it only took eight days to match the same number of unique users who were filing claims on the state’s legacy system.

“To put this into context,” said Acting Secretary Berrier, “the same number of people who have accessed the new system within the [first] 12 hours exceeds the same number of people who would have accessed the mainframe in an entire week pre-pandemic.”

The new system is designed to simplify and speed up the unemployment insurance claims process. Individuals filing claims and employers responding to claims are able to easily communicate with agency staff, upload documents, and have access to more self-service options to reduce the need to contact customer service. On the backend, Pennsylvania UC staff will utilize a streamlined claims process for the Commonwealth. Pandemic Unemployment Assistance (PUA) will continue to be captured and handled through Pennsylvania's Pandemic Unemployment Assistance Portal (pua.benefits.uc.pa.gov).

For more information regarding the Pennsylvania Unemployment Compensation System, please email news@geosolinc.com.

Geographic Solutions is the nation’s leading provider of software solutions for workforce development, unemployment insurance, economic development, human services, corrections, labor market information, and education and training providers. The company has developed state-of-the-art systems for employment and workforce development agencies for more than 35 states and U.S. territories. Geographic Solutions’ software is currently being utilized by over 1,200 American Job Centers to serve more than 194 million individuals—reaching over 75% of the job seekers and employers in the country. For more information, visit www.geographicsolutions.com or call 727-786-7955.

Cisco Case Study: Geographic Solutions Distributes Historic $38 Billion In Unemployment Compensation In Response To Pandemic-Related Crisis

Thu, 12 Nov 2020 21:30:00 GMT

In an effort to rapidly scale infrastructure to address the pandemic-related unemployment crisis, Geographic Solutions was able to onboard new state and territory workforce systems within weeks. Using the Cisco-provided hardware allowed Geographic Solutions to accelerate unemployment claim processing and disbursement. This resulted in Geographic Solutions distributing a historic $38 billion in unemployment compensation across a nine-month period.

Read the full case study at www.cisco.com/geographicsolutions.

At Least 5 States Start Paying $300 Unemployment Boost

Fri, 28 Aug 2020 20:10:00 GMT

At least five states have begun paying out a federal boost to weekly unemployment benefits. Others have signaled they’ll do so within days.

Arizona, Louisiana, Missouri, Tennessee and Texas are the first states to disburse the aid, a $300-a-week increase in jobless benefits. (States could choose to kick in an additional $100 a week, but most have opted against it.)

It’s been nearly three weeks since President Trump signed an executive measure creating the Lost Wages Assistance program.

Read the full article at www.cnbc.com.

Geographic Solutions’ Unemployment Insurance Software Reaches Record High Of $30 Billion Year-To-Date Payments

Mon, 17 Aug 2020 20:42:00 GMT

PALM HARBOR, FL (August 4, 2020) – As the world changes in ways never anticipated, Geographic Solutions, a software development firm who specializes in large-scale workforce development and unemployment insurance systems, has stayed in sync with the rapidly shifting needs of the modern world. As of August 5, 2020, the company has processed and distributed a combined, historic $30.1 billion and counting (year to date) in unemployment compensation payments for clients across eleven states and U.S. territories.

The record peak in payments is comprised of traditional unemployment claims, expanded Pandemic Unemployment Assistance (PUA) Insurance claims, and $600 stimulus stipends, which ended on July 25, 2020, distributed as part of the Federal Pandemic Unemployment Compensation (FPUC) program. Batch compensations are uploaded nightly as an Automated Clearing House (ACH) file transfer to be paid out in the form of bank direct deposits, debit cards, and printed checks. The most widely-used method of payment for claimants is direct deposit.

Weekly certification claims are accepted seven days a week on all of Geographic Solutions’ unemployment compensation systems, however most individuals who file their certifications do so on Sunday or Monday of each week – with the number of claims steadily decreasing as the week progresses. Payment transfers are processed each night. So for example, individuals who enter their weekly certifications on Sunday should receive a processed payment by Monday night. For more information regarding filing initial and weekly claims, check out our Frequently Asked Questions.

As the nation tries to stabilize the public health crisis, many companies large and small were forced to close, furlough workers, or eliminate positions all together. As a result, many states and territories struggled to alleviate traffic bottlenecks on unemployment insurance websites, handle the intake of Pandemic Unemployment Assistance (PUA) claims, and the distribute benefits in a timely manner. Guided by Geographic Solutions’ around-the-clock support, our clients have been able to handle the new workload, highlighting their systems’ flexibility, resilience, and reliability.

For media inquiries or more information email news@geosolinc.com.

Geographic Solutions is the leading provider of integrated software for state and local workforce agencies in over 30 states and U.S. territories. The company’s custom online solutions manage all federally-funded workforce and unemployment programs and have been designed specifically to meet the diverse needs of American Job Centers, unemployment insurance and economic development agencies, corrections facilities, and educational institutions. For more information, visit www.geographicsolutions.com.

Over 522,000 Louisiana Residents Have Received Unemployment Benefits Since Pandemic Started

Mon, 08 Jun 2020 19:31:00 GMT

View the original video and article at www.wbrz.com.

The U.S. jobless rate dropped to 13.3 percent in May, down from a record high in April. As the state moves into Phase Two of reopening, the Louisiana Workforce Commission says the unemployment numbers are also down in Louisiana, but new claims are still being made.

The Louisiana Workforce Commission says it's paid $2.5 billion to over 522,000 Louisiana residents who filed for unemployment from March 21 to now.

As the LWC continues to navigate record unemployment claims, it's added another role to the mix. The LWC is working to adjudicate claims from employers who say employees are not returning to work. A form on the state's website says employees must file a claim, and in return the employee must explain to the LWC why they're choosing not to return to work. Each case is being looked into.

"That's our new challenge, we have to train adjudicators," Wooley said. "The employee may have a legitimate reason for refusing work. It's not cut and dry. Each side gives a reason and we adjudicate each one."

Guam's Governor Announces Unemployment Programs Open For Applications

Tue, 02 Jun 2020 19:26:00 GMT

This story originally appears on www.postguam.com.

Gov. Lou Leon Guerrero announced Guam's federally funded unemployment aid programs have been launched.

Those residents financially effected by the pandemic are now able to file for unemployment benefits.

Guam Labor Director David Dell'Isolla counsels patience as the more than 22,000 residents file jobless claims. Residents without a computer with an internet connection may visit their mayoral offices for assistance in filing.

Guam Labor contracted Florida-based Geographic Solutions for the computer system that runs the unemployment benefits program, which is integrated in www.hireguam.com. The software is key to the local rollout of the Pandemic Unemployment Assistance and the Federal Pandemic Unemployment Compensation programs.

The U.S. Department of Labor released an initial allotment of $276 million to Guam Labor.

Nevada Sets Stage for Smoother Unemployment and PUA Claims with New Director, Heather Korbulic

Tue, 05 May 2020 12:14:00 GMT

Nevada Department of Employment, Training and Rehabilitation appoints Heather Korbulic as director. In an interview with the Nevada Independent, Ms. Korbulic addresses issues with the state’s unemployment insurance system being overtaxed with new claims, and announces new call center and software vendors contracted to alleviate the record-shattering number of claims.

Read the full article at The Nevada Independent.

Geographic Solutions’ Unemployment Insurance Software Reaches Record High of $1.284 Billion Year-to-Date Payments

Mon, 27 Apr 2020 14:48:00 GMT

PALM HARBOR, FL (April 27, 2020) – As the COVID-19 pandemic unfolds, our economy is experiencing an unprecedented record number of Americans filing first-time jobless claims. Geographic Solutions, a software development firm who specializes in large-scale workforce development and unemployment insurance systems, has processed and distributed a combined, historic $1.284 billion and counting (year to date) in unemployment compensation payments for clients in Louisiana, Tennessee, and Nebraska.

Prior to the pandemic, the Louisiana HiRE unemployment insurance system would process $1.4 Million in claims on an average Monday. To put the influx of compensation payments into perspective, on Monday, April 20, Louisiana’s system processed $205.6 million in claims – providing assistance to close to 220,000 out-of-work individuals. Throughout the remainder of the week, the system processed another $424.3 Million in claims for nearly 778,000 individuals. In total for the business week of April 20-24, the system handled $630, 009,746 in payments to 997,403 individuals.

In comparison, the JOBS4TN system processed $550,164,678 in claim payments, offering assistance to 821,191 individuals during the week of April 20-24. Nebraska’s NEworks system followed suit in third place, processing $103,894,609 during that same week for 147,518 claimants.

The record peak in payments across the three states is comprised of traditional unemployment claims, expanded Pandemic Unemployment Assistance (PUA) Insurance claims, and $600 stimulus stipends distributed as part of the Federal Pandemic Unemployment Compensation (FPUC) program. Batch compensations are uploaded nightly as an Automated Clearing House (ACH) file transfer to be paid out in the form of bank direct deposits, debit cards, and printed checks. The most widely-used method of payment for claimants is direct deposit.

With the nation unable to stabilize the public health crisis, many companies large and small have no option but to temporarily close, furlough workers, or eliminate positions all together. As a result, many states across the country struggle to alleviate traffic bottlenecks on unemployment insurance websites, handle the intake of Pandemic Unemployment Assistance (PUA) claims, and the distribution of benefits in a timely manner. Guided by Geographic Solutions’ around-the-clock support, Louisiana, Tennessee, and Nebraska have been able to handle the upswing in traffic, highlighting their systems’ flexibility, resilience, and reliability.

Louisiana Ranks Number One In The Nation For Handling Higher Authority Appeals

Tue, 28 May 2019 12:41:00 GMT

Geographic Solutions congratulates the Louisiana Workforce Commission for ranking number one in the nation for the Federal Unemployment Insurance performance measure of "Average Age of Pending Higher Authority Appeals" for the second quarter in a row. Louisiana's Average for "Age of Pending Higher Authority Appeals" is 3.4 days, whereas the national average is 37.6 days.

For more information on the Geographic Solutions Unemployment System and the product's appeals management functionality, visit: https://www.geographicsolutions.com/GUS

Source for data: https://oui.doleta.gov/unemploy/ranking.asp

Tennessee Workforce Today Highlights Jobs4TN's Benefits for Job Seekers

Tue, 22 Jan 2019 20:52:00 GMT

On a recent edition of Tennessee Workforce Today, show host Chris Cannon sat down with Sharon Pelych from the Tennessee Department of Labor and Workforce Development.

Pelych discussed the different ways that job seekers can use the Jobs4TN.gov website to update their résumé, automate the job search with a virtual recruiter, and ultimately pursue unique career goals.

"With Jobs4TN, it's a matching system between the employer and the job seeker," said Pelych.

View the entire video: