The WIOA case management module is an integrated online system that completely manages all state and federal workforce programs. Several components are available to help coordinate program activities, drive program outcomes, and maximize staff productivity. The system provides flexibility for workforce staff to enter and share information on participants receiving services, and is fully compliant with federal requirements and specified business rules.
Data points required by partner programs for case management and WIOA reporting are collected through our Common Intake. This allows staff to record information required by multiple programs using a single application to determine a participant’s program eligibility and appropriate services needed. The system drives collaboration and improved performance for partner programs and includes the capability to capture all required data for WIOA and Participant Individual Record Layout (PIRL) reporting.
and How it Meets Requirements of the Workforce Innovation and Opportunity Act