Since it first launched in 1998, Virtual OneStop has changed the way state and local employment agencies have delivered services to job seekers and employers. Over time, Virtual OneStop has evolved into the only comprehensive online software to encompass a full suite of components that fulfill the requirements of labor exchange, case management, labor market information, service tracking, fund management, provider services, and federal reporting.
Designed specifically for the diverse needs of the American Job Center system, Virtual OneStop is a Commercial Off-The-Shelf solution that offers over 50 functional modules and components that can be adapted to meet the exact requirements of any state or local workforce organization. We continuously enhance the system based on technological advances and user feedback to ensure it continues to be the most effective online workforce development solution available on the market today.
Job seekers have access to a variety of useful online tools to help them explore and search for suitable employment opportunities. Virtual OneStop offers self-service and assisted labor exchange services that are designed for users of all experience levels.
The most widely-used tool in Virtual OneStop, the job search component allows individuals to search and apply for jobs that match their experience and skills through simple or advanced searches.
Job seekers have the option to either upload an existing résumé or utilize the Résumé Builder wizard. Professional letters can also be generated that can assist in job search efforts.
After performing a job search, individuals can view the job order details to see how their background, interests, and skills match the job’s requirements, as well as other potential opportunities.
User-friendly self-assessments can identify an individual’s skills, competency with tools and technologies, and interests and values, which can be useful while performing job searches.
Virtual OneStop matches a job seeker’s background information and then displays additional skills that may be needed to qualify. Training providers and education program information is also available.
Labor market data can help job seekers make informed career decisions. Industry and occupation summaries include wage rates, long-term employment projections, actual job openings, and more.
Virtual OneStop offers employers the ability to post job orders, send automated correspondence, analyze current industry data, and utilize an array of search, screening, and ranking tools to help identify suitable candidates.
The system also includes the Sapphire Technology analysis tool, which uses proprietary pattern matching algorithms to determine exactly how well a job seeker’s education and experience matches an employer’s requirements. Automatic alerts notify employers when a potential candidate meets the qualifications of a posted job listing.
Necessary data points required by workforce programs are collected using a single Common Intake in Virtual OneStop, making it easier for staff to deliver effective services to individuals. The system encourages collaboration and improved performance for workforce agencies.
Virtual OneStop eliminates the uncertainty of keeping up with federal regulations and replaces it with the assurance that all state and federal workforce programs are managed effectively and recorded in full compliance with the U.S. Department of Labor. When faced with new regulations, we’re the only vendor in the industry that analyzes, interprets, and develops new functionality to meet specific regulatory needs. Customize Virtual OneStop with modules as you desire to track any workforce program.
An integrated online system that completely manages all state and federal workforce programs.
Complies with federal reporting and data collection requirements under the Workforce Innovation and Opportunity Act.
Assists in helping able-bodied participants gain the skills they need to reduce reliance on benefits.
Manages the employment and training requirements of the TANF program.
Tracks individuals with disabilities to assist in their goal of meaningful employment.
Supports the federal initiative from the U.S. Department of Education for managing the Adult Education and Family Literacy Act.
Manages the WOTC application and tax credit process for employers.
Manages migrant and seasonal farmworkers in their quest for a long-term, sustainable career.
Virtual OneStop provides full reporting capability for authorized staff users to generate a wide variety of reports based on their assigned system privileges. The system contains numerous standard reports with flexible sorting and filtering controls that allows users to generate real-time reports on registration activity, job openings, employment trends, events, performance, and a myriad of additional data points.
Standard Detailed
Master Summary
Ad Hoc
Executive
Historic Trend
Live Data
PIRL
Portfolio
Program Management
Unemployment Insurance
WIOA Federal
Agency-Defined
Case Management
Employer
Financial
Sub Grant
Training
Individual
Provider
Staff Referral
Services Provided
Client Relationship Management
Event
Case Load
Case Note
Predictive
Legacy
EEO
Foreign Labor
Geographic Solutions bases the Virtual OneStop suite of reports on reporting standards employed by workforce professionals – all of which follow state and federal guidelines. Additionally, the system can also include ad hoc reporting to support client-specific data queries that monitor services and actionable items.
Local workforce areas have the option to add various customized solutions that build on the state’s Virtual OneStop system and provide personalized services to the region. Each module available is designed to improve overall efficiency service delivery, resulting in higher customer service satisfaction rates among job seekers and employers.
Eliminate toggling back and forth between multiple applications to manage documents. Users have the ability to scan, upload, manipulate, and attach electronic files.
Take control of events, such as meetings, workshops, and job fairs. Staff can promote, coordinate, and track meetings using the Calendar of Events component.
For a better customer experience, live chat assistance ensures that individuals are able to get the help they need quickly.
Career centers can reduce costs and improve efficiencies for the purposes of staffing requirements, providing services, and monitoring customer traffic.
A scan card or Quick Response (QR) code system that tracks and reports self-service and staff-assisted services within the state Virtual OneStop system.
A branded homepage that can be customized for a specific region or for targeted demographics who may have a barrier to employment.
And Provide An Integrated Labor Exchange and Case Management Solution